To ensure you are happy with our office cleaning services, Advanced Green Cleaning has implemented what we believe is one of the best Quality Control Assurance Programs in our industry. Our dedication to quality control is second to none.
We strive for 100% satisfaction each and every time we clean your office. Your home or business and its appearance is very important to us because we realize that the cleanliness of your office not only reflects on your reputation but also on ours.
* There is nothing more important than our commitment to meeting or exceeding our customers’ expectations. If for any reason you are unhappy, please contact us and we will return to clean that area to your satisfaction.
Ensuring your trust through our Quality Control Assurance Program, we are constantly working to improve the quality of our work and to solicit feedback from our clients. This information is then used to measure the results of our cleaning program, allowing us to set goals for improvement and determine its effectiveness.
Our goal is to cater to the needs of our customers and in doing so, we have been able to establish wonderful, long term relationships.
The following procedures are some of the ways we do so:
- The same cleaning specialist will clean your place of business each and every time and will be familiar with your cleaning needs providing the same quality service at each visit.
- We use only the best quality “Eco-Safe” Cleaning products so you can be confident your home or office not only gets thoroughly cleaned but also maintains a non-toxic environment.
- Our cleaning equipment, such as vacuums, cleaning cloths, brooms and mops are high-grade quality. It is not always best to settle for cheap equipment especially when it comes to cleaning. We invest in these items to ensure an excellent cleaning job.
- We solicit customer feedback at any time (good or bad) by filling out the contact form.
- If for any reason you are unhappy please give us a call, send us an e-mail or fill out the online form and we will return to clean that area to your satisfaction.
- We realize that our relationship with our customers is of utmost importance. If our customers have any special requests when it comes to cleaning, we make sure to document these wishes and never neglect them. We hope this will ensure a smooth, long term relationship with our customers.